Illinois Tollway Violation pictures dispute phone number

IL Toll manages the Illinois Tollway Violation to help the customers resolve the disputes as quick as possible. After making the payment if the toll machine light does not turn green, please wait for 5-10 seconds, which is the reasonable waiting time. If you encounter a coin machine malfunction, please call the tollway customer service.

Illinois Tollway Violation Notice


One can request a copy of the tollway violation pictures and violation notices. Procedure to get your toll violation notice copy. Please provide the required information to request a copy of violation notice.

  • Mailing address to get your copy
  • Vehicle license plate number and state registered
  • Name of the registered owner of the vehicle
  • Daytime contact telephone number

Now send your request to:
Illinois Tollway
ATTN: Violation Notices
2700 Ogden Ave
Downers Grove, IL 60515

If you want the violation picture copy in email or pick up, then there is no extra charges.  If your IL toll violation notice dated prior to August 19, 2016 then you need to contact customer service. Illinois toll violation pictures are available online and maintained as violation image database @

Illinois Tollway Customer Service Number

For queries about the Illinois Tollway violation, call customer center contact telephone number: 800 UC-IPASS, 800 824 7277
Weekdays: 6 a.m. – 10 p.m, Weekends: 8 a.m. – 5 p.m

Address: The Tollway’s Central Administration Building
2700 Ogden Avenue in Downers Grove, IL.

To avoid the peak time call volumes, you may prefer to call in Tuesday to Friday after 6 pm. You may also choose to call in the weekend to get your traffic toll issues resolved.

Other Customer Service Centers are located at Chicago Southland Lincoln Oasis, Lake Forest Oasis, Belvidere Oasis, Hinsdale Oasis and DeKalb Oasis.

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